Part 1: If the Hardware is to Blame for iPad Touch Screen Not Working These fixes are very effective if iPad touch screen not working, and they are discussed below. If you have the same trouble, first, you need to make sure if the device is physically damaged, if it is, then you need to take it immediately to the Support Centre otherwise you can implement a few simple fixes. Getting stuck with a frozen screen after an iOS update is nothing new for the iOS users, and most of the users are pretty used to it. I thought of restarting the iPad but I can’t use the Slider anymore. Dialing that string is not going to fix a display issue, and should not be used unless directed to do so by the manufacturer themselves.“…Unfortunately, after the update, the touch screen of my iPad stopped working. Searching for other troubleshooting steps, while it can seem helpful at the time, will also give you directions that are not part of a normal process, and it can even lead to damaging your phone to the point where a factory reset may be the only option to fix it. You had said you aren't able to access that, so what exactly happens when you try? Is there a reason that you aren't reaching out to us for help on that? We also make those tools available to you through our website, and if you use them when signed into your My Verizon account, it lets us see what you have already done on the phone when you do contact us. When you are having trouble with something on your device, we would always want to know about it right away, as we have a wide variety of approved troubleshooting steps that come directly from the manufacturer to help your phone get back to normal as easily as possible. Maybe a Verizon agent can check and confirm whether the Verizon version of the Samsung phone(s) have this feature disabled or , So if you enter the code and nothing happens, the feature is disabled on your device. Note that the process is automatic, so there's no need to tap on the green call button to enter the command. From there, enter *#0*# using the dial pad, and the phone will immediately go into its secret diagnostic mode. To get the ball rolling, simply open your Samsung's phone app. Certain carriers, most notably Verizon and Sprint, have been known to block the code-based diagnostic mode on their Samsung smartphones and tablets, though newer phones from Sprint like the Galaxy S6 seem to have this functionality restored. Before we begin, it's important to note that this feature may not be available on your device.
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